Terms & Conditions

The website jbmasala.com (“The Site”) is owned by JB Masala under a licence. JB Masala is concerned about your privacy. This Privacy Policy explains how JB Masala collects and uses your personal information on the Site. Please read the Privacy Policy carefully whether you are a visitor to the Site or a Customer. By using the Site’s services, you agree to JB Masala collecting and using your data in the way described in this Privacy Policy.

Contract of Purchase

Your order constitutes an offer to purchase the product(s) in your order from us. When you place a purchase, you will receive an e-mail confirmation along with the order information. Confirmation of Order We will send you an e-mail to confirm that we have received your order.

You agree to make a statement on your behalf to any governmental entity declaring the aforementioned purpose of the items you have bought.

You agree to pay all fees, prices, and charges connected with the purchase of items from us, as well as any and all applicable taxes, including but not limited to VAT/CST, service tax, GST, and others.

You are connecting with us digitally when you visit www.jbmasala.com. When placing an order, you will be prompted to give a valid phone number. We may contact with you through e-mail, SMS, phone call, or notices posted on the website, among other methods. You consent to receive messages from us regarding your order, such as SMS, e-mails, or phone calls, for contractual purposes.

Payment

When placing an online purchase on the website https://www.jbmasala.com, the Client must pay the price of the items as well as the shipping expenses. You can make a payment using any of the payment methods listed on the website.

Pricing

Product prices may be found on our website. All prices are in rupees of India. Prices, products, and services are subject to change at the sole discretion of https://www.jbmasala.com.

Delivery

The products will be delivered within 14 days after the order confirmation date. In any case, this term is provided just as a guide and is subject to the availability of the product in the JB Masala warehouse.

Cancellation of an order

  • The customer has the option to cancel his or her order. JB Masala shall evaluate the order cancellation request if the order processing, dispatching, and delivery of the ordered items have not transpired between the delivery date and the receipt of the request.
  • Within 14 days of JB Masala receiving the written request, the Client will be repaid for the amount made.
  • If the infrastructure at the Client's location, where the delivery will take place, does not allow for physical access to the means of transportation or products offloading, JB Masala has the right to cancel the Client's order.
  • JB Masala reserves the right to cancel the Client's order for any reason, including when mandatory information for order fulfilment is absent. JB Masala will keep you updated on the situation.

Service to Customers

We will not be liable for any business losses (such as lost profits, revenue, contracts, anticipated savings, data, goodwill, or wasted expenditure) or any other indirect or consequential loss that was not reasonably foreseeable to both you and us at the time the contract for the sale of goods was formed.

  • If a delay or failure to execute our obligations under these conditions is caused by an incident beyond our reasonable control, we will not be held accountable.
  • The laws of India govern and are construed in line with these terms. You agree to submit to the exclusive and exclusive jurisdiction of India's courts